Terms and conditions

Effective from 25th may 2024

1. Introduction

Welcome to www.oneweld.co.uk ("OneWeld", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website and the purchase of welding products available on our site. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website.

2. Use of the Website

2.1 Eligibility

You must be at least 18 years old to use our website and purchase products from us.

2.2 Account Registration

To make a purchase, you may need to register an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Orders and Payments

3.1 Order Acceptance

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.

3.2 Pricing

All prices listed on our website are in GBP and include applicable taxes unless stated otherwise. Prices are subject to change without notice.

3.3 Payment

We accept various payment methods, including credit/debit cards and PayPal. Payment must be received in full before the dispatch of any products.

4. Shipping and Delivery

4.1 Shipping Policy

We ship products within the United Kingdom. Shipping costs and delivery times vary based on the shipping method selected and the destination.

4.2 Delivery Time

Estimated delivery times are provided for your convenience and are not guaranteed. We are not responsible for delays caused by third-party shipping carriers.

5. Returns and Refunds

5.1 Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. Items must be returned in their original packaging.

5.2 Refunds

Refunds will be processed within 14 days of receiving the returned items. Refunds will be credited to the original payment method used for the purchase.

5.3 Return Shipping

You are responsible for paying the return shipping costs unless the return is due to our error (e.g., you received an incorrect or defective item).

6. Warranty and Liability

6.1 Product Warranty

Our products come with a manufacturer's warranty. Please refer to the product documentation for specific warranty terms.

6.2 Limitation of Liability

To the maximum extent permitted by law, OneWeld shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the website or products; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of OneWeld or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. Privacy Policy

Please refer to our Privacy Policy (www.oneweld.co.uk/privacy_policy) for information on how we collect, use, and disclose your personal information.

9. Governing Law

These Terms and your use of our website shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms or your use of the website shall be resolved in the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website following any changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

OneWeld Supplies Ltd

Email: support@oneweld.co.uk

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By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.